Regency City Series San Francisco Bay 40

Hello Lanny !

I wanted to finally write this letter that you and your company deserve to have. Initially when I was in the market for a wood burning fireplace, I was brought over to one of your locations in Calgary. Initially I was planning to buy a large old style, black fireplace. I ended up getting a Wittis stand up, soapstone modern fireplace. What an amazing feature to have in my large acreage style mansion in Balzac west. The thing that sets you guys aside from all other competititon is not your diverse selection, or the warm demo showrooms. It is most definitely the service. It is so obvious that Hearth & Home will not be satisfied until the customer is. Thank you for all the time spent in person, on the phone, and your personal trips all the way out to my house to get the job done. WOW.

I will always remember the experience. More companies need to act the way your guys do.

Thank you for taking the time.

Sincerely,

J. Lowe

“We recently had the gas fireplace in our customer waiting area serviced and cleaned by Hearth & Home. After many months of use during the winter, the fireplace was in desperate need of a complete service. Hearth & Home had an appointment available the same day as my call and the technician was right on schedule. During the visit, the technician was very professional and kept the work area tidy, minimizing any impact to our customers. Once the service was complete, we instantly noticed a difference in not only the appearance of the fireplace, but also how much more heat it produced. The technician reviewed all aspects of the work that had been performed and made sure we were completely satisfied before leaving. Based on the service we received, we would gladly recommend Hearth & Home to anyone requiring their gas fire placed serviced”

Sincerely,

Chris Adam

Bubbles Car Wash